Cambridge Red Deer Hotel

3310, 50th Ave

Red Deer, AB T4N 3X9

403-346-2091

If you plan on shipping  trade show materials to the hotel, please use the following address/format. Be advised that the hotel will accept items up to a week prior to the event.

Cambridge Red Deer Hotel

C/o Alberta Beef Industry Conference | March 2-4, 2022

YOUR COMPANY NAME & BOOTH NUMBER

3310 50 Avenue

Red Deer, Alberta T4N 3X9

Ph: 403-346-2091

We want to assure you that we are monitoring the coronavirus (COVID-19) situation very closely and are making every possible effort to keep you informed. We aim to provide the level of comfort and service that you need to confidently travel, plan, and manage your booking during these unprecedented circumstances.

Face coverings are REQUIRED in all hotel public spaces, please. Social distancing rules should be respected at all times, while in the hotel. Please do not gather in the lobby or public spaces unnecessarily.

Upon reviewing the new government mandates laid out on September 15, our owners and management have taken serious consideration into all potential avenues that would best support our associates, community patrons, and guests.

The Cambridge Red Deer Hotel and Conference Centre has made the decision to align with the REP “Restrictions Exemptions Program” beginning Monday, September 20th.

As with many businesses faced with difficult decisions, our customers are also free to make decisions that best support their own beliefs and well-being. Known as an inclusive hotel it was a difficult decision to limit who can access our spaces, however, we can not afford to close outlets and offers at this time.

What does this mean for hotel operation?
As of September 20th, 2021 the following guidelines apply for the following areas:

• Guestrooms/Check In and Pool/Fitness area (non REP area):
  No changes to the check in process apply at this time
  Pool and fitness centre reduced to 1/3 capacity and
  social distancing with mask requirements in place
  unless engaging in physical activity
• VLT Lounge/Garden Terrace and R&R Grill (REP area):
  Current operational hours will remain at this time
  In order to serve patrons 12 and over they must provide one of the following documents:
  For the transition period between September 20 and October 25 –
  proof of full vaccination OR proof of at least a single dose vaccination
  that was administered 2 weeks prior

  After October 25 – proof of full vaccination
  Documentation of a medical exemption
  Proof of a privately-paid negative PCR or rapid test within 72 hours
  of service (tests from AHS or Alberta Precision Laboratories are not allowed)

• Banquets and meeting events (non REP area):
  Operating to 1/3 capacity
  Social distancing required between households and masking required

Amenities and Services at our Hotel

Following provincial regulations, and with health and safety as our top priority, we will be re-opening select services while respecting safe physical distancing. The following services will be open with modifications:

• Garden Terrace Lounge – is open for Room Service, Take out and Dine In Service.
  Hours:
  Monday to Saturday 7:00 AM to 11 PM – Breakfast, Lunch & Dinner
  Outdoor Patio open 10:00 AM to 10:00 PM weather permitting
  Sunday 2:00 PM to 10:00 PM – Dinner only
  Outdoor Patio open 2:00 PM to 10:00 PM weather permitting
• Capri Salon – Open
• Side Street – Open Tuesday through Saturday with regular business hours
• Indoor Pool / Hot Tub – Open 7 AM to 10 PM.
  We strongly recommend a minimum of 3 metre distancing between family groups.
  Please use your guestroom key to access this facility.
• Fitness Centre – Open 24 hours per day, 7 days per week
  A minimum of 3 metres between persons apply.
  Please use your guestroom key to access this facility.
• VLT Lounge VLT Lounge is open 7 days per week.
  Hours: 10 AM to 12 AM
• R&R Grill Restaurant is open Sunday only for Room Service, Take out and Dine In Service
  Sunday Hours:
  Breakfast a la cart from 7:00 AM to 10:00 AM
  Brunch from 10:00 AM to 2:00 PM
• Long Riders’ Hours: **Closed**
• Belinis’s Hours: **Closed**
• Curvy Bottle Liquor Store is open daily from 10:00 AM to 10:00 PM
  In room delivery or pick up available
  Discount applies for guests staying in the hotel; all prices include tax and deposit
• Club Lounge – Open

To ensure the health and safety of all our guests, the following services remain temporarily closed:

• Joe’s Deli

**There will be no liquor service available anywhere in the hotel past 10:00PM**

We know this is inconvenient and is contrary to our desire to do whatever we can to make your stay comfortable and easy, but we hope that this action will help flatten the curve, and keep you safe.

We continue to closely monitor the Health Canada, the Centers for Disease Control (CDC) and the World Health Organization (WHO) statements regarding the coronavirus (COVID‐19) cases and follow guidance from these agencies, our government and local health departments.

Our Commitment to Cleanliness:

We take standards for hygiene and cleanliness very seriously, and are taking additional steps to ensure the safety of our guests and associates. On a daily basis, our hotel prioritizes sanitation to meet the latest guidance on hygiene and cleaning. Our hotels’ health and safety measures are designed to address a broad spectrum of viruses, including COVID‐19, and include everything from hand washing hygiene and cleaning product specifications to guest room and common area cleaning procedures. Regular guestroom stayovers are not completed at this time and only at request.

Associate Health, Safety and Knowledge: Hotel associates – and their own health, safety and knowledge – are essential to an effective cleaning program. Here are some ways we are supporting them:

Hand Hygiene: Proper and frequent hand washing is vital to help combat the spread of viruses. In our daily meetings, our teams are reminded that cleanliness starts with this simple act. It’s important for their health and that of our guests.

Ongoing Training: In addition to training on housekeeping and hygiene protocols, hotel associates are also completing enhanced COVID‐19 awareness training.

Cleaning Products and Protocols: Our hotel uses Health Canada approved cleaning products and recommended protocols, which are proven to be effective against a broad spectrum of viruses.

Guest Rooms: Our hotel uses cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high‐touch items.

Public Spaces: Our hotel has increased the frequency of cleaning and disinfecting in public spaces, with a heightened focus on the counter at the front desk, elevators and elevator buttons, door handles, public bathrooms and even room keys.

Back of House: In the spaces where associates work “behind the scenes,” our hotel has increased the frequency of cleaning and focus on high‐touch areas like associate entrances, locker rooms, laundry rooms and staff offices.

For the most updated information, please refer to the following or your local health authority.